Overview

This website is operated by Kitchenaid. Throughout the site, the terms “we,” “us,” and “our” refer to Kitchenaid. By visiting our website or purchasing from our store, you agree to be bound by these Terms of Service and any related policies referenced on our website.

Please read these Terms carefully before using the Kitchenaid website. If you do not agree with these Terms, you should not use the website or place an order.

Acceptance of Terms

By accessing the Kitchenaid website, browsing products, submitting information, creating an account, or placing an order, you confirm that you understand and accept these Terms of Service.

These Terms apply to all users of the site, including visitors, customers, account holders, and anyone who interacts with the store.

Online Store Terms

You agree to use the Kitchenaid website only for lawful shopping and account-related purposes. You may not use our store, products, content, or services for any illegal, unauthorized, harmful, or misleading activity.

• You must provide accurate and current information when placing an order.
• You may not interfere with the normal operation or security of the website.
• You may not attempt to misuse checkout, promotions, coupons, accounts, or store features.
• You may not copy, reproduce, or misuse store content without permission.

Product Information

Kitchenaid makes reasonable efforts to present product names, descriptions, images, options, prices, and availability clearly. However, product information may occasionally contain errors, omissions, outdated details, or display differences.

Product colors, sizes, dimensions, packaging, accessories, and appearance may vary depending on screen settings, product updates, supplier information, and item availability. Please review the product page carefully before placing an order.

Pricing and Availability

Prices, promotions, discounts, product availability, and product details may change without notice. Kitchenaid may correct pricing errors, update product information, limit quantities, cancel unavailable items, or refuse orders when necessary.

If an item becomes unavailable after your order is placed, we may contact you using the email address provided at checkout.

Orders and Payment

When you place an order with Kitchenaid, you agree to provide complete and accurate billing, shipping, contact, and payment information. Orders are subject to review, payment approval, product availability, and store acceptance.

Kitchenaid may refuse, cancel, or limit an order if we believe the order contains inaccurate information, suspicious activity, payment issues, product errors, pricing errors, or other concerns affecting store operation.

Payment must be completed through the available checkout options at the time of purchase. Please do not send full payment card numbers, passwords, or sensitive payment information by email.

Shipping Reference

Kitchenaid offers Free Worldwide Shipping as described in our Shipping Policy. Shipping times, tracking updates, address requirements, customs coverage, delays, and delivery support are explained in that policy.

Customers are responsible for entering complete and accurate shipping information at checkout. If you notice an address error after placing an order, please contact us as soon as possible.

Return Reference

Kitchenaid offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, refund timing, exchanges, damaged items, and customer-service return instructions are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without contacting customer service first may not be accepted.

Account Information

If account features are available on the Kitchenaid website, you are responsible for keeping your account login information accurate, private, and secure.

You agree to notify us if you believe your account information has been used without permission. Kitchenaid is not responsible for issues caused by inaccurate customer information or unauthorized account access resulting from a customer’s failure to protect login details.

Prohibited Uses

You may not use the Kitchenaid website, content, products, checkout, or services for prohibited purposes, including:

• Any unlawful, fraudulent, abusive, or misleading activity
• Violating applicable rules, regulations, or third-party rights
• Submitting false, inaccurate, or unauthorized information
• Uploading or transmitting harmful code, malware, or disruptive files
• Attempting to gain unauthorized access to store systems or customer accounts
• Scraping, copying, reselling, or misusing website content without permission
• Interfering with website security, checkout, payments, or normal store operation

Intellectual Property

The content on the Kitchenaid website, including page design, text, images, graphics, logos, product presentation, icons, and other materials, is provided for shopping and informational use only.

You may not copy, reproduce, distribute, modify, publish, sell, or misuse website content without permission, except as allowed for normal personal shopping use.

Third-Party Links

The Kitchenaid website may contain links or references to third-party websites, services, tools, payment providers, or resources. These third-party services are operated independently and are not controlled by Kitchenaid.

We are not responsible for the content, policies, accuracy, privacy practices, or performance of third-party websites or services. Please review third-party terms and policies before using them.

Disclaimer

The Kitchenaid website and its content are provided for general ecommerce use. While we aim to keep store information clear and accurate, we do not guarantee that the website will always be uninterrupted, error-free, fully secure, or free of inaccuracies.

Product information, availability, pricing, promotions, and website features may be updated, corrected, removed, or changed at any time.

Limitation of Liability

To the fullest extent allowed by applicable rules, Kitchenaid is not responsible for indirect, incidental, special, or consequential damages that may result from your use of the website, inability to use the website, order delays, product availability changes, third-party services, or errors in customer-provided information.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable consumer protection rules.

Changes to Terms

Kitchenaid may update these Terms of Service from time to time to reflect changes in store operations, website features, policies, checkout processes, or customer support practices.

Updates will be posted on this page with a revised “Last updated” date. Continued use of the Kitchenaid website after updates are posted means you accept the revised Terms.

Contact Information

If you have questions about these Terms of Service, store policies, orders, payments, shipping, returns, or customer support, please contact Kitchenaid.

Email: [email protected]